LONDON, UK – MYCOM OSI, a leader in Network Assurance and Service Experience Assurance for Communications Service Providers (CSPs), has announced new capabilities to support CXO level business use cases and AI/GenAI enhancements to support FTTx and 5G networks.
MycomEye app beta enhancements for instantaneous access to network, service and business data
The MycomEye mobile app offers CSP executives to instantaneously access network, service and business data at any time, from any location. The app is designed to empower business users with real-time visibility and management of the network and its services through key performance metrics, customer-impacting critical alerts, and team collaboration to take swift business decisions.
New CNO use case in generative AI application GenAie (beta)
The GenAie application offers a new use case to support the Chief Network Officer(CNO). This offers the CNO a natural language-based interface to discover the most utilized parts of the network, unused capacity and calculations for dormant potential revenue in the network. See demo here.
New capabilities in AInsights
AInsights is enhanced with 2 new capabilities to help CSPs to revolutionize network monitoring and streamline issue detection:
1. Transport/IP SLA Monitoring
With thousands of interfaces in modern networks, setting manual rules to extract delay metrics can be a challenge. This new AInsights capability empowers NOC/SOC teams to detect delays in response times between different nodes across data centers effortlessly. AInsights’ advanced forecasting and anomaly detection capabilities enable precise issue detection for each interface, ensuring proactive problem resolution.
2. Fixed Broadband Access Monitoring
To help CSPs stay ahead of potential network issues, the new feature supports monitoring of utilized interfaces, packet errors, and unavailable GPON interfaces. Leveraging forecasting and anomaly detection capability, this feature identifies traffic abnormalities and correlates them with interface utilization and packet error patterns, providing valuable insights for network optimization at city level.
High Scale Streaming Telemetry Solution
A powerful horizontal scalability enhancement for streaming telemetry is offered for seamless data handling and performance for Cisco and Nokia telemetry streams, supporting high scale operations. The solution offered for On-prem or SaaS deployments of the EAA Assurance portfolio helps the CSP to:
- Effortlessly scale as the telemetry data grows
- Achieve consistent, high performance under heavy telemetry loads
- Optimize infrastructure for cost and efficiency
New applications available as SaaS
- AInsights-on-SaaS (including Data Fabric) is now available with automated activation for new customers.
- MYCOM OSI’s generative AI application, GenAie, is now available as GenAie-on-SaaS beta
Enhancements to FTTx and 5G Assurance Solutions
- Fixed Broadband (FTTx) Service management extension to carrier grade IP Transit Service (STIX) and Broadband Network Gateways (BNG) support for Nokia and Huawei.
- Ericsson Kubernetes monitoring (NFVi): Ensures seamless network performance with advanced monitoring for Ericsson Kubernetes NFVi environment.
- Deeper RCA: Extension of alarm correlation to CEM and equipment alarms for a more effective Root Cause analysis (RCA).
- 4G Cloud RAN monitoring: Seamless integration of Mavenir 4G Cloud RAN to MYCOM OSI EAA platform for superior LTE network assurance.
- Special Events Dashboarding: A 360° view of events across multiple domains (RAN, Core, Transport) in a single dashboard.
- Automated Radio Sites outage detection and RCA offering for out-of-service radio sites. This solution instantly identifies issues, such as power outages or transmission failures, and generates detailed RCA reports to streamline operations and reduce manual intervention.
- Solution for 4G/5G National and International Roaming Service Assurance, supported by AInsights predictive monitoring capabilities.
