Who we are

For over 25 years, we have innovated software solutions for telcos to help them assure the performance of their networks and to monetize their services. We offer our products, telco domain expertise and solution consulting to over 40 Tier 1 telcos, worldwide. Trusted by 7 out of the 10 largest telco groups, we assure the experiences of their 2 billion+ subscribers.

Powered by our solutions, our customers have automated up to 75% of their problem logging, lowered problem resolution times by 40% and reduced data processing effort by 90%. Our award-winning portfolio has won several industry awards for innovation and software excellence.

We foster a diverse, multicultural and inclusive working environment to strengthen our company values. An agile, collaborative and innovative approach drives our business forward and helps fulfill individual goals.

A privately-owned global business led by an experienced leadership team, we are headquartered in London with offices across the globe.

What we do

We offer award-winning Network Assurance and Service Experience Assurance solutions that enable Communications Service Providers (CSPs), Managed Service Providers (MSPs) and enterprises to launch and manage mobile, fixed and enterprise services with high performance, at scale. Our telco transformation solutions are based on 25+ years of experience and expertise gained at the world’s largest, most diverse and most complex networks.

Our highly innovative product portfolio offers Performance and Fault Management, Service Quality Management, Automation and AI-based Analytics. We are the first Service Assurance vendor to have offered all our applications on the public cloud as a subscription-based SaaS to introduce agility and automation for the CSP operations.

Our vision is to help build autonomic networks underpinning the digitization of industries and our long term mission is to build the BRAIN (Business Reinforcement using Artificial Intelligence for Networks) for public and private mobile networks through collaborative work across the industry.


Management team

"The telco sector is going through an exciting period of transformation through the roll out of 5G, digitization and expansion of new services and products. At MYCOM OSI, we are constantly innovating and collaborating with telco customers to help drive their growth and expansion in this thrilling new era. Our key objective is to assist our customers in achieving their strategic goals by providing market leading products and services that enable them to assure, optimize and monetize their networks and services."

Andrew Coll

Andrew Coll joined MYCOM OSI in November 2019 and has more than 15 years of experience in a number of large scale, private equity backed software technology businesses as part of a core team driving value to customers and shareholders.

Andrew brings deep software experience including the transitioning of on-premise technology businesses to SaaS and subscription models. His focus has always been on building deep relationships with key stakeholders including customers, investors and employees.

His most recent roles have included CFO at Calypso Technology, a cloud-enabled provider of solutions and managed services for financial markets, and Northgate Public Services, a provider of a range of software technology to the public sector. Andrew is a PWC trained chartered accountant and holds a degree in management sciences from Warwick University.

"We pride ourselves on delivering our technology to many of the largest and most advanced CSPs in the world. We also constantly look to lead our industry by innovating, disrupting our sector and co-creating with our customers. After pioneering the evolution of Service Assurance into Cloud and SaaS, we are now embarking on an exciting journey using AI to build the BRAIN of autonomous networks and assure advanced 5G digital experiences that will transform various industries."
President and CTO

Mounir Ladki

Mounir Ladki is co-founder, President and CTO of MYCOM OSI, and has shaped it from an innovative start-up into one of the leading global organizations in telco software.  An entrepreneur and industry visionary with expertise in telecoms, cloud, digital and software, he  actively participates in shaping the future of digital networks and operations in the era of 5G and AI.

Mounir has been recognized twice by ‘Global Telecoms Business’ as one of the leading 40 under 40 executives in the telecoms industry worldwide and named by telecom news portal TMT News ‘2016 CTO of the year’ in the UK.  Prior to this, Mounir worked for many years at EADS, then Nortel, where he set up and managed the advanced engineering services group and played a key role in the definition and market delivery of Nortel’s advanced mobile solutions. Mounir is a regular speaker at industry conferences and throughout his career has worked with and consulted more than 50 global CSPs.

He gained a master’s degree in telecom engineering with distinction from Supélec, a business degree from Sorbonne University and executive education at INSEAD.

"The future of how we work and engage our team is our biggest focus. Our people strategy is built from peer-powered insights to ensure we remain relevant, innovative, and so we build a future where our team strength is the envy of the market."
Chief HR Officer

Alexandra Marriott

Alexandra Marriott has worked in multiple sectors, staring in the motor, retail-leisure sectors, international IT and professional services.

In 2010, she set up her own HR consultancy to bring her own business ideas to life developing transformation solution for small-medium enterprises.

In 2016, she merged her business with Fortus, bringing her team and client portfolio into the business. She worked as a consultant with Fortus as well as working in private equity-backed businesses leading a transformation team, majoring on people and performance strategy.

As a seasoned executor in inspiring others to better themselves, Alexandra is an advocate of disruption of thought and influencing thinking to ensure the best, smartest people decisions are made.

"With customer centricity, and the transformation of operating and business models, we strive to create a lasting equitable impact for our customers and strengthen their sustainability DNA.”
EVP- Global Head of Sales

Ankur Parashar

Ankur Parashar is Executive VP of Sales for MYCOM OSI business globally. Ankur joined MYCOM OSI in 2012 with 20+ years of experience in the telecom industry.

In his previous roles, he has held leadership roles in marketing, product management and technical sales.

Ankur advises global business leaders on designing and executing sales and customer strategies focused on driving profitable growth and engagement. He also helps global organizations to plan, architect and deploy innovative and highly agile sales solutions that drive more profitable growth.

Ankur is highly focused on bringing out the best of MYCOM OSI’s capabilities, including Revenue & Growth, Pricing, Digital Transformation, M&A, Private Equity, Operating Model Design, Cost Improvement, Sustainability & Responsible Business.

Ankur holds a Computer Science Engineering degree.

"When we show, not tell, how we can support customer initiatives, then only do we add value."
VP- Global Head of Marketing

Sandeep Raina

Sandeep Raina has 30 years of experience in mobile telecoms, having worked with leading Communications Service Providers and Service Assurance vendors.

He has served as a senior product and marketing leader in the telecom industry: 13 years at HP, Swisscom, Essar India and Telsim Turkey, and 17 years with OSS vendors to develop and evangelize Service Assurance solutions for mobile, fixed and enterprise SD-WAN networks.

Sandeep has developed product strategy and marketing for multi-million-dollar global businesses of UK, US and France based Service Assurance vendors (Aircom, Tektronix Communications/Danaher and Infovista)

Sandeep is a prolific speaker, writer and thought leader whose perspectives on 5G, SD-WAN and IoT assurance have been published by industry bodies, telecom journals and conferences.

“We value integrity, transparency, trust, and collaboration. We believe in building long-term relationships with our clients and strive to be their trusted and strategic partners in delivering our Network Assurance and Experience Assurance solutions.”
Executive VP of Delivery

Bruno Delvecchio

Bruno Delvecchio is Executive VP of Delivery for MYCOM OSI business globally.

After spending 20 years in the French Navy, 10 years with a Global equipment manufacturer, Bruno joined MYCOM OSI in October 2008.

In his previous roles he has held various functions of the delivery chain to numerous customers, in project, program and resource management.

In his current role he has been instrumental in driving the successful delivery of our software products. His military years have helped developing a range of skills that have proven valuable in his current role, taught him the importance of leadership, teamwork, and attention to detail – qualities that continue to inform his approach to his work today.

Bruno holds a radiotelecommunication and signal master’s degree.