Telco operational challenges

  • Providing ultra-high performance and reliability of services
  • Leveraging predictive/generative AI insights with service assurance
  • Generating return on network/service investments

AI Analytics Solution

  • Enhance assurance with predictive and generative AI insights
  • Prevent risks and reduce remediation time
  • Ready-to-consume data for Big Data Lakes to build own analytics

AInsights

AInsights application, operated on-prem or on public cloud (AWS), enables Communication Service Providers (CSPs) to predict network performance and enables CSPs to move from reactive to predictive operations. It offers seamless movement of normalized network and service data to CSP Data Lakes, where it can be stored, processed, and analyzed by external applications.

AInsights Data Fabric layer is a building block of data-driven decision-making to drive multiple telco and enterprise use cases. It extends the benefits of the EAA platform to CSPs through enhanced open, flexible insights to support their growth plans.

The Insights Factory layer offers the benefits of predictive AI-based insights for the wider OSS ecosystem of a CSP, and effortlessly integrates pre-packaged AI pipelines. CSPs can benefit from AI-based use cases, such as anomaly detection, KPI forecasting, alarm pattern discovery, and remediation for their OSS ecosystem. Insights Factory simplifies the traditional AI process by automating each step in the pipeline and delivering results in days versus months.

AInsights’ predefined insights are modelled for resolving specific network and service problems, via its Predictive Management Unit (PMU) which allows dynamic, need-based activation, creation and tear-off, and increases the efficiency and accuracy of network assurance. The PMU feeds the EAA applications to perform predictive modelling, pattern discovery and anomaly detection. This offers CSPs the flexibility to aggregate and disaggregate forecasting and anomaly detection at different network and geographical levels.

Key Features

  • High scalability and low-error: Predictive performance of thousands of network entities and applications simultaneously in near real-time.
  • AI based insights for critical CSP use cases: AI insights are provided for PM forecasting and anomaly detection, fault related frequent sequence discovery, auto-discovery correlation, Root Cause Analysis and automatic remediation.
  • Open to OSS ecosystem and data lakes: High Integration flexibility with Industry Standard Interfaces (TMF), backed by open standards.

Collateral

News & Views

Press Releases | < 1 minute

MYCOM OSI launches AInsights application enabling predictive operations and assurance of telco networks

MYCOM OSI launches AInsights application enabling predictive operations and assurance of telco networks Read story
Press Releases | < 1 minute

MYCOM OSI launches AInsights availability in AWS Marketplace

MYCOM OSI announced that AInsights, is now available in AWS Marketplace, a digital catalog with thousands of software listings from independent software vendors that runs on Amazon Web Services (AWS).  Read story
Views | 3 minutes

How AI is reshaping network observability and operations

Mounir Ladki, President and CTO, MYCOM OSI, explains why it is the right time for CSPs and service assurance vendors, to invest in AI technology, resources, education, and personnel to make the networks and services more robust, error free and less reactive Read story
Press Releases | 2 minutes

MYCOM OSI and stc partnership in Hyperautomation wins Telecom Review’s Most Innovative Middle Eastern Product/Service Award 2022

MYCOM OSI and stc partnership in Hyperautomation wins Telecom Review’s Most Innovative Middle Eastern Product/Service Award 2022 Read story
Views | < 1 minute

Driving intelligent data mining in telcos for revenue growth

Telcos are reshaping their business considering the smart industry opportunity, and utilising AI to understand their own data, optimise their resources and cut down operational expenses. Read story
Views | 3 minutes

How AIOps-enabled automation will deliver the dark operations center

As 5G technology takes over mobile networks and telcos begin to deliver enterprise services, the Operations Center needs to become the brain of the network and the most intelligent and self-operating part of the network. Read story
Views | < 1 minute

AI-enabled operations of telcos for digitalisation of industries

How software and AI are becoming the brain of telecom networks to reinforce digital businesses. Read story

Videos

GenAie

GenAie, a generative AI application, is an essential capability enabling data-driven decision-making for executives, business users and engineers. Available as a cloud-based SaaS offering in collaboration with Amazon Bedrock and other GenAI frameworks, GenAie also offers an on-premises solution, seamlessly integrating with multiple LLMs.

Built on top of the award-winning EAA platform, proven in some of the world’s largest and most complex Tier-1 CSP networks, GenAie is engineered to enhance decision-making by converting complex data into clear, actionable insights.

GenAie bridges the gap between technical and business strategy data, ensuring that CSPs can make informed decisions that drive operational efficiency. Users can effortlessly interact with network performance data using natural language queries, making it easier to extract valuable insights without needing extensive technical expertise. This powerful combination of advanced data interpretation and user-friendly querying capabilities makes GenAie an indispensable tool for modern CSPs navigating the complexities of contemporary network technologies.

Key Features

  • Users can input data analysis queries in natural language, simplifying the process of querying complex datasets.
  • Generates numerical data analysis outputs, such as tables or textual summaries, based on user queries, offering actionable insights.
  • Provides natural language commentary on numerical data analysis output, offering interpretations of the data for enhanced understanding.
  • Supports voice recognition for user instructions, enhancing accessibility and user experience.
  • Supports a diverse user base by supporting input and output in multiple languages.

Collateral

News & Views

Press Releases | < 1 minute

MYCOM OSI announces EAA GenAie beta, a generative AI powered application to empower Telco business executives and enhance operational efficiencies

MYCOM OSI announces EAA GenAie beta, a generative AI powered application to empower Telco business executives and enhance operational efficiencies Read story
Views | 4 minutes

Is GenAI a panacea for the operational complexities of telco networks?

Sandeep Raina, VP- Global Head of Marketing, MYCOM OSI, takes a look at why the technology is expected to be such a gamechanger for the telecoms industry in the next three years. Read story
Press Releases | 2 minutes

MYCOM OSI announces EAA GenAie, a generative AI powered assistant concept to revolutionize telco operations, using natural language dialogue

MYCOM OSI today announced a new generative artificial intelligence (AI) based expert application concept. Read story
Press Releases | 2 minutes

MYCOM OSI to showcase the value realisation of new Fixed Broadband (FTTx) Assurance solutions and AI/GenAI based applications at DTW24 in Copenhagen.

MYCOM OSI to showcase the value realisation of new Fixed Broadband (FTTx) Assurance solutions and AI/GenAI based applications at DTW24 in Copenhagen. Read story

Videos