Assuring Smart Industry

As communications service providers offer connectivity services for their enterprise customers, service quality management needs to be redefined. View

Why AI and automation are critical for assuring smart services

Industrial sectors, including manufacturing, mining and energy production, are undergoing digital transformation to improve decision-making and to automate processes. View

AI-enabled operations of telcos for digitalisation of industries

How software and AI are becoming the brain of telecom networks to reinforce digital businesses. View

MYCOM OSI Service Impact Engine migration to Amazon ElastiCache for Redis

MYCOM OSI offers assurance, automation, and analytics software as a service (Saas) applications for the digital era. View

5G slice assurance in autonomous networks

5G network slices have an important role in delivering differentiated and guaranteed connectivity services to enterprise and vertical industry tenants. View

Why 5G needs a service assurance cloud for higher performance

5G standalone networks, designed for varied enterprise services, require network functions to be created and removed, literally, in a jiffy. View

Service Management for Industry 4.0

There is a resurgence in the use of Service Quality Management (SQM) as Internet of Things (IoT), and Industry 4.0 services roll out View

Intelligence for the Telco Cloud

The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of Telco businesses, but also opened up new avenues for data monetization. View

Connectivity Assurance for the IoT Service Provider

The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. View

Digitalization of telco business and the role of service assurance

CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources. View

Supporting IoT services on 5G network slices using Service Quality Management

High speed, high reliability and low latency are the key benefits that Telcos expect from 5G. View

The agile CSP-vendor relationship: why it holds the key to digital transformation

Digital transformation – it can mean so much that it can be rendered meaningless. Is it about delivering new digital services? Platform economy ecosystems? Is it about embracing the cloud and becoming ‘cloud native’? Does it mean transforming the operations of the business? Well, yes, it can mean all those things. View