Network Challenges

  • Predicting and resolving network problems before they impact customers
  • Reducing operational costs through automation and AI
  • Removing silos across network domains to reduce costs

Network Assurance Solution

  • An integrated Performance and Fault management system
  • An open and 5G-ready platform that unlocks network potential
  • Predictive expansion and preventive maintenance

Performance and Fault Management

By combining performance and fault management into one system, the EAA-Performance and Fault Management offers a one-stop system to address all the challenges of a complex, disaggregated, and distributed 5G network. From real-time dashboards and reporting to real-time root cause analysis, EAA-Performance and Fault Management builds a solid foundation for high performance and reliability of your network.

By working across multi-vendors in Open RAN, C-RAN, 5G Core and edge devices, the system is capable of rapid resolution through intelligent correlation across multi-vendor data and integrated trouble ticketing. It manages the end-to-end performance of large, complex and virtualized networks.

EAA-Performance and Fault Management offers real-time reporting and analysis of your network performance with cross-domain correlations. Its proven petabyte scalability is well suited for the scale and speed of 5G networks.

EAA-Performance and Fault Management is known for being highly reliable under the worst traffic and environmental fault conditions. Using alert reduction automation, service providers have reduced raw alerts by as much as 99%. And it scales well: A 125 million subscriber LTE network, 15 million objects monitored for a Tier-1 operator, and has worked through natural disasters when alerts increased to 4 times without failing over.

Network Challenges

  • Growing need for high performance and reliability in 5G
  • Increasing traffic and network complexity
  • Proactive and predictive operations for efficiency

Our Solution

  • Reduced operational costs from integrated PM and FM
  • 5G Assurance solutions with built-in fault management
  • Prevent customer impact by predicting performance and faults

Key Features

  • Multi-dimensional Performance management: Single pane of glass for all technologies and networks (Mobile, IP and virtualized) in a single solution, on-prem and in public cloud. With in-built AI/ML for capacity forecasts and trends.
  • Predictive Fault management: Actionable alert reduction through auto ticketing and other reduction techniques. Predictive alerts find potential issues with equipment before it fails.

Videos

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News & Views

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Automation

EAA-Automation enables efficient and automated NOC/SOC operations for complex 4G/5G networks, reducing operational complexity and increasing remediation agility. In addition, MYCOM OSI and Oracle joint offering- Network Orchestration and Assurance offers automated, closed-loop service fulfilment and assurance, and closed-loop network and resource optimization for real-time orchestration of network and services.

EAA-Automation frees up resources by automating and orchestrating complex processes across multiple domains and functions. It reduces human error and increases employee productivity and improves efficiency in planning, optimization and other business teams.

Network Orchestration and Assurance is specially designed for 5G. While Oracle’s SNO provides the fulfilment & provisioning of customer orders for 5G network slice orchestration, MYCOM OSI’s EAA provides the cross-domain network visibility and orchestration capability needed to maintain and orchestrate carrier-grade service quality.

In the NOC/SOC environment, EAA-Automation can reduce MTTx by automating root-cause identification, reduce tickets volume by predictively automating issue resolution and by identifying ‘silent faults’ by correlating complex conditions that lead to performance issues. Field engineer call-outs can be reduced by pre-emptively resolving faults and improving accuracy of root-cause identification.

Network Challenges

  • High mean time to resolution for incidents
  • Slow technical resolution of SLA impacting issues
  • Dependency on human-based troubleshooting

Our Solution

  • Automated closed loop operations for operational accuracy
  • Designed for 5G network and slice orchestration
  • Real-time orchestration of networks and services

Key Features

  • Closed-loop automation: Decreases human intervention for common troubleshooting tasks and the mean time to resolution for incidents. Makes service, resources and network configuration across devices more consistent.
  • Onboarding and orchestration of 5G slices: After designing and assigning assurance policies, 5G network slice issues for resource allocations are identified and orchestrated, to maintain QoS and SLA guarantees.

Videos

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News & Views

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Network Analytics

EAA-Network Analytics drives network optimizations for operational activities, while discovering potential capacity and congestion issues in the network, well ahead of time. Through structured and multi-dimensional analysis using latest AI/ML techniques, EAA-Network Analytics resolves impending network issues, improving performance and fault management.

Designed and architected for complex disaggregated 5G networks that require large data processing and intelligent assurance, EAA-Network Analytics is based on use cases enabled by telco data lakes for operational agility and intelligent remediation. These include AI-based KPI anomaly detection for 5G radio network, root cause analysis based on ML-identified anomaly KPIs and alarms, and ad-hoc intelligent dashboarding.

By discovering data across network domains for capacity planning of new technologies, over-dimensioning can be prevented through reliable capacity forecast. What-if analysis predicts impact of unexpected traffic and allows service providers to react faster to unexpected traffic growth.

Network Challenges

  • Poor prediction of performance problems and faults
  • Cannot forecast capacity; reactive expansions
  • High volumes of unprocessed network data

Our Solution

  • AI/ML based analytics for high network efficiency
  • Forecasting of capacity and operational problems in advance
  • Reduced congestion by identifying symptoms in advance

Key Features

  • Capacity Prediction: AI/ML based forecasts provide insights into network profiles (cell, site, etc.) for accurate network dimensioning, addressing tactical (near term) and strategic (long term) infrastructure needs.
  • Operational Accuracy: AI/ML based predictions drive optimizations for operational activities by anticipating and planning for operational issues, thus minimizing operational risks.

Videos

Collateral

News & Views

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CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources. Read story
Press Releases | 5 minutes

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