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Assuring Smart Industry
As communications service providers offer connectivity services for their enterprise customers, service quality management needs to be redefined. Smart industry is causing a tremendous impact on how services will be delivered and managed. Smart industry expects cars, homes, cities, factories, and devices to be more efficiently and reliably connected, governed by quality criteria much higher compared to the traditional communication services. Because of the wide variety of users (energy, health, robotics, manufacturing, automotive, etc.), the specifics of each enterprise need attention too. View
Why AI and automation are critical for assuring smart services
Industrial sectors, including manufacturing, mining and energy production, are undergoing digital transformation to improve decision-making and to automate processes. View
AI-enabled operations of telcos for digitalisation of industries
How software and AI are becoming the brain of telecom networks to reinforce digital businesses. View
Technology Blog- MYCOM OSI Service Impact Engine migration to Amazon ElastiCache for Redis
MYCOM OSI offers assurance, automation, and analytics software as a service (Saas) applications for the digital era. View
5G slice assurance in autonomous networks
5G network slices have an important role in delivering differentiated and guaranteed connectivity services to enterprise and vertical industry tenants. View
Why 5G needs a service assurance cloud for higher performance
5G standalone networks, designed for varied enterprise services, require network functions to be created and removed, literally, in a jiffy. View
Service Management for Industry 4.0
There is a resurgence in the use of Service Quality Management (SQM) as Internet of Things (IoT), and Industry 4.0 services roll out View
Intelligence for the Telco Cloud
The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of Telco businesses, but also opened up new avenues for data monetization. View
Connectivity Assurance for the IoT Service Provider
The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them. View
Digitalization of telco business and the role of service assurance
CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources. View
Supporting IoT services on 5G network slices using Service Quality Management
High speed, high reliability and low latency are the key benefits that Telcos expect from 5G. View