As communications service providers offer connectivity services for their enterprise customers, service quality management needs to be redefined. Smart industry is causing a tremendous impact on how services will be delivered and managed. Smart industry expects cars, homes, cities, factories, and devices to be more efficiently and reliably connected, governed by quality criteria much higher compared to the traditional communication services. Because of the wide variety of users (energy, health, robotics, manufacturing, automotive, etc.), the specifics of each enterprise need attention too.
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Industrial sectors, including manufacturing, mining and energy production, are undergoing digital transformation to improve decision-making and to automate processes.
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5G network slices have an important role in delivering differentiated and guaranteed connectivity services to enterprise and vertical industry tenants.
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The Telco Cloud, defined as virtualized infrastructure to run digital services and agile operations, has not only paved the way for digitalization of Telco businesses, but also opened up new avenues for data monetization.
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The success of IoT is dependent on two key elements of the IoT ecosystem: performance of the things (sensored devices) and performance of the networks that connect them.
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CSPs need to simplify and rationalize their service assurance systems across all networks: mobile and fixed, enterprise and IT/data center, so that they can be maintained at peak performance and maximize the utilization of the network resources.
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Digital transformation – it can mean so much that it can be rendered meaningless. Is it about delivering new digital services? Platform economy ecosystems? Is it about embracing the cloud and becoming ‘cloud native’? Does it mean transforming the operations of the business? Well, yes, it can mean all those things.
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