MYCOM OSI and Ovum to speak in Mobile World Live webinar ‘How to transform CSPs into digital businesses: OSS first steps’

Webinar discusses first steps and use cases for developing OSS for Future Digital Networks

London, UK – 25th August 2016 – MYCOM OSI, the leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced it will present in a webinar ‘How to transform CSPs into digital businesses: OSS first steps’ on 27th September 2016 at 10.30AM BST.

The webinar is hosted by Richard Handford, Senior Editor at Mobile World Live and features Sandeep Raina, Product Marketing Director at MYCOM OSI, and Clare McCarthy, Practice Leader for Telecom Operations and IT at Ovum.

The combination of changing customer behavior and ferocious competition is compelling CSPs to become digital businesses, but the transition is challenging. Digital networks of the future will be more virtualized and cloud-based and able to deliver faster, dynamic, on-demand services, such as IoT.

Much of the infrastructure for digital is being rolled out with the expectation of being agile, flexible, reliable and self-healing, and leading to reduced time-to-market. However, orchestrating dynamic new services amidst a complex hybrid network is typically far more challenging than first anticipated. CSPs need robust, automated and predictive OSS systems to deal with the digital environment in real time and to maintain customer QoS/QoE.

And because the infrastructure that runs a digital business can directly impact customer experience, assuring it 24/7 involves collaboration between multiple stakeholders, including:

  • Network operations that need scalable and flexible OSS systems with open APIs to manage network and service quality of hybrid networks
  • Network planners and service designers, who need to respond to predictive insights and analytics in real-time
  • IT operations that need cost effective OSS systems that ensure network reliability and performance

During this webinar Ovum and MYCOM OSI will provide insight into the first steps of developing OSS for Future Digital Networks and the use cases that drive end-to-end management:

  • How should the CSP operate and manage the virtual network functions and its agile services?
  • How can the IT and Operations teams ensure QoS-driven orchestration in a hybrid network environment?
  • What is the best course of action for CSPs to consolidate and evolve the capabilities of their legacy OSS in a digital environment?
  • How can CSPs gain faster insights of network and service performance to manage churn?
  • What are the business benefits of proactive digital service assurance and predictive customer analytics?

Click here to register to attend the webinar ‘How to transform CSPs into digital businesses: OSS first steps’ on Tuesday 27th September at 10.30AM BST.