Assuring Smart Industry

As communications service providers offer connectivity services for their enterprise customers, service quality management needs to be redefined. View

Why AI and automation are critical for assuring smart services

Industrial sectors, including manufacturing, mining and energy production, are undergoing digital transformation to improve decision-making and to automate processes. View

Service Management for Industry 4.0

There is a resurgence in the use of Service Quality Management (SQM) as Internet of Things (IoT), and Industry 4.0 services roll out View

The agile CSP-vendor relationship: why it holds the key to digital transformation

Digital transformation – it can mean so much that it can be rendered meaningless. Is it about delivering new digital services? Platform economy ecosystems? Is it about embracing the cloud and becoming ‘cloud native’? Does it mean transforming the operations of the business? Well, yes, it can mean all those things. View

How to accelerate 5G roll-out

From launching the first city-wide 5G network to creating network slices to monetize new enterprise services, the roll-out of 5G is about more than base stations and devices. It’s not enough to just ‘deploy 5G’, there is a whole roll-out lifecycle. However, while the race to 5G is global, no two CSPs are alike. Each market and every CSP is at a different point in their 5G lifecycle. View

How to monetise the 5G experience

As 5G rollouts begin in earnest, significant questions remain as to how the business model will stack-up for next generation networks. View

Telco Cloud – The 4 immutable laws

A strategic digital transformation and migration of infrastructure to the cloud can cut a CSP’s IT costs by up to 31 percent. This isn’t a number I’ve made up. This is the judgement of Three UK’s director of IT transformation, speaking at their media and analyst event last week. View