TM Forum Report

Download the ‘Network analytics: Creating better customer experience and new revenues’ report

MYCOM OSI launches a new market research report on using analytics to improve service quality and customer experience. The report, authored by TM Forum, outlines the main opportunities and challenges for CSPs in leveraging the wealth of network and service/device/customer data at their disposal to make better decisions and create shareholder value in a fiercely competitive telecom market.