MYCOM OSI Wins TM Forum Excellence Award 2020

Recognized for deploying South East Asia’s first service assurance platform in the public cloud 

LONDON, UK – October 7th, 2020 – MYCOM OSIthe Assurance Cloud Company™ and leading independent provider of Assurance, Automation and Analytics solutions to the world’s largest Communications Service Providers (CSPs), today announced that it has won the TM Forum Excellence Award 2020 in the Cloud Native IT and Agility’ category for the deployment of South East Asia’s first network and service assurance platform in the public cloud, with the Assurance Cloud Service™ at Globe Telecom. 

Since 2007, TM Forum’s Excellence Awards recognizes the world’s leading companies for their innovative achievements spanning digital transformation, business and IT agility, customer centricity, cultural transformation, cross-industry partnering and collaboration, and product and service innovation in AI, data analytics, autonomous networks and cloud native IT. 

“Our mission is to bring agility, scalability and automation to CSPs’ operations and cloud-native assurance is a key enabler of this. It is now increasingly critical to unlocking new revenue streams such as advanced 5G services,” said Mounir Ladki, President and CTO, MYCOM OSI. “Globe Telecom, with its focus on customer centricity and delivering excellent digital experiences, was the first in the region to bring service assurance into the public cloud. Today, with the exponential rate of growth in customer demand and sophistication across its consumer and enterprise customers, Globe Telecom’s cloud-hosted assurance capability powered by MYCOM OSI is proving to be a real differentiator. I am thrilled that we have been recognized with this award, which is thanks to the longstanding commitment to innovation of both companies.”  

“Congratulations to MYCOM OSI for its achievement in this year’s TM Forum Excellence Awards,” said Nik Willetts, CEO, TM Forum. “This year’s winners exemplify commitment to the evolution of the industry through digital transformation, and the impact of TM Forum best practices and standards developed through our member Collaboration Community. Our sincere congratulations to MYCOM OSI for playing its part in accelerating digital transformation, and our thanks for its commitment to TM Forum, our members and the telecoms industry as a whole.”  

The winners of TM Forum’s 2020 Excellence Awards were judged by an impartial and independent panel of leading industry experts analysts, including: Judging Chair Camille Mendler, Chief Analyst, Omdia; Maria Adamczyk, Standards and Industry Alliances Director, AT&T; Dan Bieler, Principal Analyst, Forrester; Shoma Chakravarty, Vice President of Enterprise Architecture, Verizon; Martin Creaner, Former CEO and President, TM Forum; James Crawshaw, Senior Analyst, Intelligent Networks and Automation, Heavy Reading; Michelle Davies, Global L&D Technology Manager, Vodafone; Sandra De Zoysa, Group Chief Customer Officer, Dialog Axiata; Sheryl Kingstone, Research Vice President, Customer Experience and Commerce and General Manager, Voice of Connected User Landscape, 451research; Christian Maitre, Director Global Operations Transformation, Orange; Nancee Ruzicka, Founder, ICT Intuition LLC; Vincent Seet, Head, Enterprise Architecture, Globe Telecom; and Jay Shah, Partner, Data and Artificial Intelligence, & How Intelligence.

To arrange a discussion with MYCOM OSI and find out more about offerings such as the Assurance Cloud Service™ SaaS offering, click here or contact the team at