MYCOM OSI shortlisted to the finals of the 2023 Glotel Awards for automation initiative of the year

MYCOM OSI recognized for innovation in Automated Service Experience Assurance

LONDON, UK – Oct 17th, 2023 – MYCOM OSI, a leading independent provider of Network Assurance and Service Experience Assurance solutions to some of the world’s largest Communications Service Providers (CSPs), today announced that it has been shortlisted to the finals in the Automation Initiative Of The Year category of the 2023 Global Telecoms Awards (Glotel Awards) run by ( The Glotel Awards are Europe’s leading awards program, recognizing innovation and excellence from the companies involved in advancing and transforming today’s telecoms industry.

MYCOM OSI’s Automated Service Experience Assurance solution (Service quality management, service impact analysis, automation, and enterprise portal), automatically and intelligently identifies the experience of its 4G/5G customers for premium and business-critical services. It monitors the quality of premium 4G/5G services, in an automated manner, using intelligent traffic profiling and predictive algorithms, enabling a zero-touch NOC/SOC.

“Sifting through hundreds of worthy telecoms products, service and projects is never easy and it was especially challenging this year due to their exceptional quality and quantity,” said Scott Bicheno, editor of “More than ever, the Glotels 2023 shortlist offers a unique snapshot of all the great work being done across the telecoms world in the past year.”

“Increased network complexity can only be mitigated through automation. With the introduction of automation in their NOC (Network Operations Centre) and SOC (Service Operations Centre), CSPs expect to monetize 5G consumer and enterprise services faster, empowering them to be successful in a highly competitive market,” said Mounir Ladki, President and CTO, MYCOM OSI. “We are extremely proud of having been shortlisted for this award for our innovative Automated Service Experience Assurance Solution operating on the AWS cloud, which monitors the quality of premium 4G/5G services, in an automated manner, enabling a zero-touch NOC/SOC for CSPs.”

To arrange a discussion with MYCOM OSI and find out more about its Service Assurance offerings, click here or contact the team at